One platform.
Every conversation.

Unify voice, chat, and multilingual interactions while turning every conversation into actionable intelligence.

AI Agents
24/7 Active
Multi-lingual
100+ Lang
Multi-channel
Voice+Chat
Analytics-First
Intelligence
Multiple Agents
Per Task
AI-Powered Conversational Intelligence

Oravco Oria Platform

Complete Intelligence Suite

Live
Incoming
247
2.4h Duration
Outgoing
182
1.8h Duration
AI Agents
18
Active Now
94.2%
Satisfaction
2.3m
Avg Response
12.8K
Resolved
87%
First Call FCR

Active Agents

Mona Singh
On Call
Harlan Cha...
Available
8 Online
17 Total Agents

Channels

247
Voice
1.2K
Chat
456
Email
89
Video

Live Activity

New call started
Sarah K. • +1 555-0123
Chat received
Mike D. • Support Queue

AI Sentiment

Positive68%
Neutral24%
Negative8%
100+ Languages • 24/7 Global Coverage • 98.7% Uptime
Product Suite

Four products.
One ecosystem.

Modular solutions that work together seamlessly

Oria Voice

Cloud-based calling with AI transcription, sentiment analysis, and intelligent routing.

AI Transcription
Smart Routing
Call Analytics

Oria Chat

Live chat and messaging across web, mobile, and social channels with automated responses.

Omnichannel
AI Chatbot
Live Support

Oria Flow

Visual workflow builder for automating conversation routing and customer journeys.

Drag & Drop
Automation
Templates

Oria Insights

Real-time dashboards, custom reports, and predictive analytics powered by AI.

Real-time Data
Custom Reports
Predictions
The Challenge

Conversations scattered.
Insights lost.

Fragmented Communication

Voice calls, chat, email—all siloed across different platforms with no unified view.

Lack of Visibility

Teams operate blind without real-time insights into customer conversations and sentiment.

No Unified Analytics

Critical data trapped in separate systems, making strategic decisions nearly impossible.

The Oria Solution

One platform.
Total clarity.

Unified Platform

All conversations—voice, chat, messaging—in one intelligent system accessible anywhere.

AI + Automation

Intelligent routing, automated responses, and real-time translation across 100+ languages.

Real-Time Insights

Analytics-first approach with dashboards, KPIs, and actionable intelligence at your fingertips.

Core Capabilities

Built for the way
you work

Enterprise-grade capabilities that scale with your business

Omnichannel Conversations

Seamlessly manage voice calls, live chat, SMS, WhatsApp, and social messaging—all from one unified inbox.

15+ Channels

Multilingual by Design

Real-time translation and transcription across 100+ languages. Break down barriers and serve customers globally.

100+ Languages

Analytics-First Intelligence

Turn every conversation into data. Track sentiment, identify trends, and measure performance with precision.

Real-time Insights
Analytics Platform

One dashboard.
Total clarity.

Monitor conversations, performance, and outcomes in real time. Get the insights you need to make decisions that matter.

Real-time metrics

Track every conversation as it happens

Custom reports

Build dashboards that match your KPIs

Predictive insights

AI-powered forecasting and trends

Agent Operations

09:37 AM EST (+4:30)

Live
Incoming
247
Calls: 247 | Duration: 2.4h
Outgoing
182
Calls: 182 | Duration: 1.8h
Missed
12
Calls: 12

Active Agents

0001 | Mona Singh
On Call: 00:00:14
1212 | Ava Brown
On Break: 00:01:33
2323 | Harlan Cha...
Available: 00:03:00
324
Answered
89
Transferred

Call Queues

H+
UAE_sales
H+
Oman
Calls Handled156
Assigned23
Abandoned (10%)4
12 (5)
Available (waiting)

Hourly Call Load

Today
01:00 - 10:00 Hours
8
Online
9
Offline
17
Total
Use Cases

Built for
every team

From customer support to sales, operations to public services—Oria adapts to your needs

Customer Support

Sales & Lead Qualification

Operations

Enterprise Helpdesks

Public Services

Turn conversations
into intelligence.

Join enterprise teams worldwide who trust Oria to manage millions of conversations every day.

No credit card required
Free consultation
Enterprise-ready